Service

Global Financial

We specialize in helping individuals and businesses recover lost or misappropriated funds through trusted and legal methods. Whether due to fraud, financial mismanagement, or bad investments, our expert team is dedicated to guiding you through the recovery process. Our global financial agency services provide a free and easy-to-use platform that resolves complaints between customers and businesses efficiently.

Need help ?

we are dedicated to helping individuals and businesses recover lost funds from a range of financial challenges, including fraud, transaction errors, and disputes. Our team combines expert knowledge of financial regulations, industry practices, and international recovery processes to provide effective, personalized solutions for every client.

Founded on the principles of trust, transparency, and expertise, we serve clients across the UK and internationally, with a focus on delivering guaranteed, results-driven services. Whether you’ve encountered unauthorized payments, billing errors, or even fraud, we are committed to helping you reclaim the funds that are rightfully yours.



Our Values:

Trust: We build lasting relationships with our clients based on transparency, professionalism, and integrity.

Expertise: Our team consists of financial experts, legal consultants, and customer service professionals who are specialists in financial recovery.

Efficiency: We understand that time is critical when it comes to financial recovery. We act swiftly and strategically to help you recover your money.

Services

Our Comprehensive Services Include:

Fraud Recovery

Fraudulent activity can have a devastating financial impact. Whether it’s a scam, unauthorized transactions, or identity theft, our team specializes in helping victims of fraud recover lost funds. We work closely with banks, financial institutions, and law enforcement to ensure that fraudulent charges are reversed and that you regain your financial security.


Types of Fraud We Handle:

Phishing and identity theft
Unauthorized withdrawals
Fraudulent purchases or investments
Credit card fraud
Business fraud

We understand the distress that fraud causes, and our experts are committed to guiding you through the recovery process with professionalism and efficiency.

Transaction Error Recovery

Transaction errors can happen at any time, whether it’s an overcharge, duplicate billing, or an incorrect payment. Our team helps you recover funds lost due to transaction errors by identifying and resolving discrepancies in payments, charges, or financial processing.


Common Transaction Errors:


Overcharges or double payments
Unintended or incorrect payments
Failed or incomplete transactions
Billing mistakes or miscalculations
Errors in bank transfers or processing

We work directly with the financial institutions and service providers involved to ensure that the error is corrected, and your funds are recovered promptly.

International Refund Services

When it comes to international transactions, recovering lost funds can be complicated due to differing financial regulations and legal systems. We specialize in providing expert support for cross-border financial recovery, helping you reclaim funds lost due to international fraud, payment errors, or disputes.

International Recovery Services Include:


Cross-border fraud recovery
Disputes with international financial institutions
Currency conversion errors
Issues with international payment gateways
International chargebacks

With our in-depth knowledge of international financial systems and legal frameworks, we make the process of recovering funds from foreign sources simpler and more effective.

Global Reach: Our international experience enables us to handle cross-border financial recovery, navigating the diverse regulations and systems that exist across different countries.

Guaranteed Results: While there’s never a guarantee of recovery, we are committed to maximizing your chances of success, using a proactive and results-driven approach.

Need help ?

Need help with a claims management dispute?

Need help with a claims management dispute?

We can also help with complaints about claims management companies (CMCs). If you have a complaint, or you’re a CMC dealing with a complaint, go to the Claims Management Ombudsman website for more information.

Meet our staff

Find out about the people who work for our service.

why choose

Decisions and case studies

We share our practical experience in resolving financial disputes in a range of situations.

We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive.

This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.







how it work

Our proven process for achieving success

final response

Get a final response letter

step

01

Financial Ombudsman

Make a complaint to the Financial Ombudsman

step

02

key benefits

Discover the benefits of choosing us today

01

Purpose

We feel proud of the work we do and are ambassadors of the Financial Ombudsman Service.

02

Ambition

We challenge ourselves to strive towards excellence, embracing continuous improvement and always learning.

03

Respect

We treat everyone with respect, recognising diversity and ensuring inclusion.

04

Trust

Our customers trust us to deliver on our promises. Colleagues collaborate and build trust.